Privacy Policy | MyClub Australia Football & Netball

Last updated 8 November 2026

Information we collect

We receive information from you, authorised club or league officials, other participants who submit club records involving you, and the services that run the app.

Accounts and membership. We collect names, email addresses, account and player identifiers, sign-in information, club memberships, roles and approvals. If you request mobile verification, we process the mobile number you supply. We do not upload your device address book or collect your precise GPS location.
Club activity. We handle fixtures, team selections, scores, competition records, volunteer bookings and instructions, newsletters, and the shop images and sponsor artwork that authorised users upload. Club state and venue details identify the club or event.
Availability and injury information. A player or authorised club official may record whether a player is available or injured. Members with access to a restricted club medical chat can share information in that group. Use these features only for club duties and share sensitive information only when you are authorised to do so.
Communication and safety. We store club chat messages and moderation information, including the message and reason submitted with a report. We also receive information you send to support.
Technical information. We process security and service records, such as sign-in activity, relevant network information and audit events. If you enable phone notifications, the app may register an installation or device identifier and push token. Our notification providers may process diagnostics to operate and measure service reliability.
Apple purchases. If you subscribe to Supporter, Apple processes the payment. We use an opaque account identifier and receive the product and transaction identifiers, expiry and status needed to verify, restore or update access. We do not receive your full payment card details.

Why we use information

We use information to operate and secure accounts, administer clubs and competitions, provide role-based access, display sporting records, deliver requested updates, verify purchases, moderate abuse, respond to support requests and meet legal obligations. We do not sell personal information or use it to track you across other companies’ apps or websites for advertising.

Who can see information

Access depends on club membership, group membership and role. Draft lineups, private availability and club chat are restricted. Authorised people who handle a report can see the reported content. Published selections include player names and positions and can be visible to eligible Supporters alongside match scores. Supporter access does not grant access to private team or member records.

We use Supabase for authentication, data, storage and server functions. The F&N project is hosted in Sydney. We use Apple for iOS subscriptions and, when enabled, Apple Push Notification service and Google Firebase for notifications. The public website uses Cloudflare infrastructure. These providers may process relevant information in other countries, including the United States. We share only information needed for the service, support or safety, or when required by law.

Retention, deletion and choices

We keep information for as long as needed to operate and secure the service, manage subscriptions and club records, resolve complaints and meet legal obligations. We remove or de-identify information when it is no longer needed. Club-owned records and media can remain available to the club. Historical teams and results may be retained with the deleted account’s identity removed or replaced. Apple transaction identifiers and payment records may be retained separately for verification or record-keeping.

To delete your account, open My Profile → Delete my account and confirm your password. A sole club owner must appoint a successor first. Manage or cancel an Apple subscription in Apple’s subscription settings. Deleting a MyClub account does not cancel the Apple subscription. If you cannot sign in, contact support for help with deletion.

Optional information can be withheld, although a feature may then be unavailable. You can turn off phone notifications in your device settings. Contact us to request access to or correction of your information, or to ask about withdrawing consent to an optional use.

Junior sport

Clubs can administer junior teams. A club or other authorised person supplying a young player’s information should have the permissions required to share it. A parent or guardian can contact us about access, correction, removal or a privacy concern.

Contact and privacy complaints